High Quality and Efficiency Servieces for You
We Provide Creative Services
We can design solar power solutions for your home and business that are efficient and meet your budget.
Our engineers will help walk you through the creative process and find a solar power solution that works for you.
We will provide the most reliable and cost-effective solution to help you reduce your electricity bills and lower your carbon footprint.
Rooftop Solar Power
Ground Mount Solar Power
Energy Storage System
Design and Configuration
Top of The Line Customer Services For All Your Needs
Your solar power system is an investment for life. If it’s not working properly, it could have an impact on your returns.
Entrust our solar experts to keep your power system running at peak efficiency so that you can save as much money as possible.
Whether You Have a Problem or Are Simply Curious
Our team of certified solar experts can provide solar solutions and services for most PV solar energy issues and questions, from utility-scale solar power systems to businesses and homes.
Here are some of the solar power services we offer:
• Product Inquiries and Guidance;
• Replacement of the Solar Panel;
• Repairs to Inverters and Wiring;
• System Monitoring for Panel Removal and Reinstallation;
• System Checkups and Preventative Maintenance;
Stop wasting sun energy and make the most of your solar investment. Allow our experts to keep your system running at peak performance.
Warranty Claim Procedure
What sets Risso solar apart from our competitors is a true dedication to your success. We extend beyond just assisting our esteemed clients, we also make sure our customer service is personalized, respectful, and brings a smooth approach to your problems.
Here are some of the features that distinguish Risso solar’s customer service:
• Fast responses;
• Solving your problems in a timely fashion;
• Being creative with problem-solving;
• Personalizing solutions and services;
• A positive attitude even when some complaints come up;
• Meeting and exceeding your expectations
5 Years Warranty Extension Procedure
Extend the life of your solar array by providing protection. You can supplement the standard manufacturer warranty with additional years of coverage to gain additional peace of mind.
To file a warranty extension, please follow the steps outlined below.
• Send in a warranty extension request.
• Before submitting the Warranty Extension Claim, double-check that you have entered the correct information.
• You will receive an email with a Purchase Invoice as a confirmation. Please make the payment as soon as possible to avoid the process from being delayed.
• Once your order has been approved, one of our agents will review it and send you the warranty extension certificates.
The process may take up to 5 business days. Please check your SPAM folder or contact us if you have not received the certificates within 5 business days.
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If you suspect a problem with your solar panels or inverter, please contact us for preliminary troubleshooting. If the product is suspected of being faulty, Risso solar will request that you submit a warranty claim with supporting documentation. To file a warranty claim, please follow the steps outlined below.
Please obtain and provide all information to avoid any delays or inconveniences. Risso solar will not contact you directly to obtain any missing information, and the claim will not be processed without them.
1. Submit a warranty claim along with supporting documentation (e.g., test photos or a test report) to back up your claim.
2. When you submit a warranty claim, you will receive an email with an RMA number. *** (RMA = Return Material Authorization)
3. Once the warranty claim is approved, the replacement unit will be sent to you or a Risso solar service contractor will service the warranty case within 10 working days.
4. After replacing the inverter, the installer will return the original inverter. Please contact Risso solar within two weeks to return the faulty unit; otherwise, charges may apply.
Get Started with Solarforestgroup
We’ll help you figure out your solar power needs !
If you have any inquiry of our products, please do not hesitate to send a message here, we will reply you in 24 hours ! Your detailed requirements will get more exact answer..
*** Your privacy is very important to us. We will never share your contact information.